Privacy Policy - Équipements Boulangerie

Effective Date: October 2024

1. Introduction

Équipements Boulangerie (“we,” “our,” or “us”) is committed to protecting the privacy of visitors to our website and our customers. This privacy policy explains how we collect, use, disclose, and protect your personal information when you visit our website [https://equipementsboulangerie.com] or use our bakery equipment sales and service solutions.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

Name
Contact information (email address, phone number, mailing address)
Business information (company name, business address)
Equipment purchase and service history
Payment information
Service requests and communications

2.2 Non-Personal Information

We may also collect non-personal information such as browser type, IP address, and website usage data through cookies and similar technologies.

3. How We Use Your Information

We use your personal information for the following purposes:

To provide and improve our bakery equipment sales and services
To communicate with you about our services and your requests
To process payments
To send promotional materials (with your consent)
To maintain our equipment service records
To comply with legal and regulatory requirements

4. Information Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:

With your consent
To comply with legal obligations
With service providers who assist in our operations (e.g., payment processors, delivery services)
With our equipment manufacturers for warranty purposes
In connection with a business transfer or merger

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or destruction. This includes:

6. Your Rights

Under Canadian privacy laws, you have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your information (subject to legal requirements)
Withdraw consent from marketing communications
File a complaint with the Privacy Commissioner of Canada

7. Cookie Policy

Our website uses cookies and similar technologies to:

You can control cookie settings through your browser preferences.

8. Policy Changes

We may update this privacy policy periodically. We will notify you of any material changes by posting the new policy on our website and updating the effective date.

9. Contact Us

If you have questions about this privacy policy, please contact us:

Phone: 514-895-3913 Email: info@equipementsboulangerie.com Address: 648, boul. du Curé Boivin, Boisbriand QC J7G 2A7